Client Testimonials for Hyper-V Mart

We would love to hear your comments and suggestions! Please feel free to contact us if you have any questions.

06/21/2021jay***@***mail.com

I was confused to get one IP for New connection or I can go with existing server. They clarified and given option to take it in existing server with less cost for new IP.

06/15/2021chr***@***anos.com

Sherry helped me with all of my issues, and was able to do so very quickly. Thank you very much! :)

06/09/2021als***@***mail.com

very good session... but extremely concern your system is totally dependent on the support team on Chats... i guess they provide personal touch... Otherwise i have no clue how anything work here at DatabaseMart

06/07/2021lhc***@***mail.com

extremely friendly and helpful, is a pleasure making business with you and your company

06/05/2021tri***@***fers.com

Penny was super fast and updated the server in just a couple of minutes. So nice! Thank you.

06/02/2021nju***@***mail.com

Since 2 days ago when i signed up for the new VPS, am very happy with timelines for setup , my navigation on instructions , and actually trying out RDC, SQL database and moving to IIS to setup my websites.What the marketing pages describe of the product and features , everything is spot on.Thank you so much especially Pamela for answering all my questions propmtly.Regards Charles

05/31/2021adm***@***mail.com

Coco was very helpful, knowledgeable and quick, our request was sorted out in no time.

05/30/2021tom***@***wave.com

Penny was very helpful and friendly. Made me feel like a complete moron, to myself, cause I was using the wrong email, but she was very friendly and kind. Thank you Penny

05/23/2021yuv***@***mail.com

support went through the problem and actually explained the issue.

05/21/2021the***@***mail.com

Calla helped me out first go, give that girl a raise. Thumbs up from me

05/17/2021tho***@***mail.com

He was patient with me, since I can't speak English and I was using "google translator"

05/15/2021mah***@***ahoo.com

Applying SSL to my website was a breeze... as you guys at databasemart handle most of the process steps involved when we buy the SSL thru you. Thank You!

05/14/2021mhd***@***mail.com

I am extremely happy with the support I received. The agent name was Penny, and did super quick job for everything I asked. Thank you.

05/11/2021akh***@***mail.com

i am 100% sure of your product and the agent was too good i appreciate him/her

05/04/2021for***@***ahoo.com

Penny is Great, please be sure she has her preference of beach-side lounge with handsome dudes bringing unlimited tiki drinks!

05/04/2021ido***@***mail.com

Solved my problem so swiftly. I highly value my time with the agent.

04/30/2021not***@***your.biz

helpfull, laughter at my jokes .... that maybe .... weren't.... too funny

04/26/2021yus***@***look.com

You have the quickest reply of any provider... Always helpful.Yusuf

04/26/2021ido***@***mail.com

Extremely helpful and solved my issues the fastest way. I am so pleased with the service and would love to have him/her assigned to me always.

04/22/2021bil***@***ic.co.uk

The agent wasn't obliged to help me, but they went out of their way to do so and the desired result was achieved.

04/19/2021chr***@***mail.com

As usual prompt response to resolve my self made problem. Thanks Rena, keep up the good work.

04/16/2021seg***@***ogtm.com

Very professional and very prompt response to the needs that is what one is looking for, solution and speed. Thanks!!!

04/13/2021bal***@***ours.com

Support agent is so polite and respond and solve my queries quickly. And, I never expect you upgrade my server without lose my data and configuration even my IP... This is awesome to me. I highly recommend Database Mart.

04/09/2021bri***@***mail.com

Are all your employees disabled? Don't you type by hand? Why do you reply so slowly

04/08/2021jpm***@***udio.com

our programmer killed the server. got new server because old server died (was not able to reboot) so installed new server onto account. programming on clients.databasemart.com is not up to date when it comes to issues like this. please update the programming

04/04/2021jor***@***mail.com

Quickly answer, the agent show a natural interest in solve my issue,

04/02/2021joh***@***mail.com

Thank you guys for your effort, we feel do all do the most you can do

03/31/2021ran***@***mail.com

Great helper, extremely patient with customer, I really like this cs

03/22/2021olu***@***ahoo.com

The timely and prompt assistance from Perry is well on point and helpful.

03/21/2021mer***@***mail.com

I think Sara and Jay were the ones who’ve been very helpful lately. Thanks!!

03/21/2021azt***@***mail.com

I am extremely satisfied. The agent was very professional and demonstrated expertise.

03/16/2021mat***@***mail.com

MISS TRACY excelent information and pacience... she resolved all my doubts thanks

03/08/2021leo***@***mail.com

Great support from the support folks they helped me setting up my VPS server, webpage and mail.

03/04/2021gdx***@***mail.com

Thank you for staying on top of this intricate OS installation process, despite errors

03/03/2021its***@***edic.com

Agent was responsive and helpful looking into this issue for us.

03/01/2021csl***@***mail.com

He/She was great. I decided to keep this service because of their support. Awesome!!!

02/24/2021tim***@***orld.com

Very quick resolution of the problem, exactly what I had hoped for.Thanks very much

02/19/2021sam***@***mail.com

You're the best. I hope to stay with you forever. I wish to grow my knowledge with you guys. We haven't chatted much with Tracy but you can tell she's customer focused and well knowledgeable regarding the products. 5 stars all the way

02/17/2021par***@***mail.com

As a new customer, your prompt responses to our needs as we configure/troubleshoot/deploy our new website has been amazing! THANK YOU!!

02/16/2021[email protected]***@***mity.com

Definitely recommend MGT Clusters to anyone looking for fully managed Magento Hosting.

02/14/2021tan***@***rica.net

Lost a good amount of server time but the Support Crew came through!

02/09/2021zak***@***mail.com

Ryan is a wonderful guy with sound technical knowledge and he is very quick to respond to all queries. I appreciate his help

02/03/2021sde***@***mail.com

Very quick and helpful. Precise information given that helped making decision immediately. Thanks

02/01/2021cha***@***ahoo.com

While my issue wasn't resolved, Sara made an attempt to resolve it and even offered escalating it to her superior to help with me issue. I find this really commendable.

01/28/2021dle***@***mail.com

Thank you for prompt, professional support, Emily! Issue was resolved quickly.

01/26/2021cos***@***ail.com

happy with excellent service from Coco ,his patience with me as i interrupted him whilst helping me. I marvel the professionalism displayed in the process to help me m

01/26/2021dra***@***o.com.br

Extremely satisfied with communication and actions of the agents.I work with many vps, servers and colocation companies for a lot of years and havent found a customer care with this level.congratulations!

01/25/2021sae***@***mail.com

Penny did everything possible to help me out. Really happy with the service i got ! well done guys/

01/24/2021vrc***@***nt.co.nz

Cannot fault these people. They are always excellent, helpful, cooperative and quick.

01/22/2021geo***@***mail.com

Great support ! Thanks Sherry X.Database Mart Support Department

06/21/2021fac***@***mail.com

Penny gave me the information I needed fast and complete... Thank you

06/09/2021sea***@***mail.com

Shane T was very knowledgeable and helpful in getting my issues resolved.

06/08/2021jon***@***kins.com

Extremely fast "no hassle" support service for an operating system re-install. Obviously, it would be nice to have a "self-serve" capability for re-installs, as many of your competitors do, but with 20 minute turnaround, like I received today, self-service would only be marginally faster.

06/06/2021how***@***lert.net

You people can really scale in your market with some improvement on your customer support documentation. Also try and find a better Image Snag tool platform. The one you use bombs the end-user with pixel based adverts 'initially and Takes up to a minute to see the image a chat technician gave me before I can say "Yes, I see it". So I am hitting refresh, refresh, arghhh. Finally, the image is viewable and that is on all browsers, all of them cache cleaned etc. Is this a propagation issue? Or maybe the server hosting that Light Capture program has been under spec'ed and needs more horsepower to bottom. Also added other comments with a short YouTube (unlisted link, only DBM has this) which I will delete in a few days. https://tinyurl.com/3nu2dh5h

06/05/2021ram***@***mail.com

Support is great. Had all my questions answered. I also think that your service is great and affordable. I am using a 3 day free trial on the upgraded version after which I will know which one to choose in order to balance performance with budget.

06/01/2021Pep***@***msda.net

Coco P was very helpful during a very frustrating time with my VPS

05/31/2021bee***@***mail.com

Pls keep continuing this kind of service and faster updates. Thanks a lot.

05/26/2021yuv***@***mail.com

Ryan did fixed the issue from FPM to FCGI due to the faulty hosting panel. Thanks for getting the sites back online.

05/21/2021c.o***@***axng.com

Always understands my request and goes an extra mile to help. When I've tried others without success and somehow get to meet Sherry X, I am sure my issue will be definitely resolved. If I had a chance to choose who will attend to me, it certainly will be Sherry X.

05/20/2021con***@***ndia.com

Calla is an extremely customer oriented resource with a problem solving mindset. Great help and support!!

05/17/2021elg***@***mail.com

Un servicio super eficiente y eficaz, respondió a todas mis inquietudes de manera satisfactoria,

05/15/2021pau***@***cing.com

Ryan is being very helpful and knowledgeable, the thing is he is willing to help. Thumb up!

05/14/2021eug***@***mail.com

As always, great customer service. I had fun and got great services in the end.

05/10/2021yuv***@***mail.com

I cant thank enough. The support executive personally looks into all the problems and makes sure they are sorted. Thank you again Aimme.

05/04/2021pss***@***mail.com

I'd suggest adding custom solution plans (like more storage-less cpu, more cpu-less storage). Coco was fantastic. To the point and precise.

04/30/2021dxb***@***mail.com

The original ticket was a request for login information to the SolidCP system to add DNS records. The agent responded in a timely manner and I was able to log in to the system.

04/30/2021hec***@***mail.com

Rena, Sherry X, Aimme, all was extremely good with me and my problem.Regards

04/26/2021ido***@***mail.com

Always the best person to resolve issues for me one time and so efficiently.

04/23/2021ido***@***mail.com

Absolutely cal, too time to listen and solved the problem. I am so so pleased.

04/21/2021sea***@***inan.com

Shane was great. You guys are seriously one of the best companies I've worked with in the hosting space. I have and will continue to recommend you guys to everyone who asks me where to go for VPS services. Thanks again for the great products, service and support!

04/18/2021joe***@***mail.com

Question was answered on time and with clear information. Keep it up.

04/13/2021bal***@***ours.com

All my queries answered promptly. Quick response as I expected from support personnel. Thanks and Stay safe.

04/11/2021far***@***mail.com

I have got a best vps server today, I hope I will use it forever!

04/09/2021bri***@***mail.com

Are all the employees in your team monks?Why don't female employees talk to me?

04/06/2021cny***@***mail.com

I'm very pleased with the agent that assisted me, that is, Tracy. However, am disappointed that I could not find a product that could currently suit my needs. Thanks though, for your assistance.

04/02/2021uro***@***mail.com

Thank you very very much Cici Y. for your help, you are really very kind!!! I will post a very good review on Trustpilot when my ticket number 322-27FA5E26-0019 will be solved.

04/01/2021sup***@***edia.com

Penny is wonderful, supper support and quick and solve an issue in 5 min. A ticket support was created from more than 12 hours where non of Ryan & Calla was able to fix it. Thank you Penny :)

03/30/2021ste***@***edia.com

The problem couldn't be solved quickly so I'm still waiting on resolution but it was handled very well. Best I could hope for in the moment.

03/22/2021inf***@***oway.com

Tracy was very quick in fixing my concern and she understood the situation properly.

03/21/2021ido***@***mail.com

I am so happy with service and patience to find and resolve issue

03/20/2021yuu***@***mail.com

One of the best attendants I've ever seen.Total attention, Coco P. a super kind person.After the end of my free hosting period, I will certainly pay per month.

03/11/2021jus***@***mail.com

Representatives are prompt in responding and always verify instructions to make sure that my tickets get completed successfully. Love the service

03/05/2021qua***@***mail.com

Attentive to detail regarding multiple servers in the same conversation clearly understood instructions

03/03/2021apr***@***mail.com

I'm brazilian I do not speak english. Even so the service was rated 1000, you are to be congratulated.

03/03/2021ran***@***mail.com

Best support team i've experienced so far. Keep up the good work.

02/27/2021rol***@***ptos.com

We were mailing a lot until solve all my concerns and ask all my questions

02/22/2021neu***@***mail.com

Penny the best support! my 1st time here Thank u to all more powers i invite my co workers to migrate here

02/17/2021dax***@***mail.com

Think, Penny is always there if you get a problem - great support Penny :)

02/17/2021bea***@***ahoo.com

Angelica is very professional and knowledgeable. I am switching my hosting provider

02/15/2021qua***@***mail.com

They solved the problem I was having, and followed up to make sure I didn't miss any emails, which it turned out I did not get a key email during the process so they saved the DAY!! this was especially important since the process was transferring domain registrar, and there was a risk I could've lost my domain ownership! APLUS!

02/11/2021car***@***mail.com

You already know how I appreciate the customer service department. Once again thanks for fix any issue that I have.

02/04/2021Zac***@***mail.com

I have made an account now. The same email as here, I see the tickets now. Thank you, It kept failing so I decided to not hold you. Thank you again Shane!

02/02/2021car***@***mail.com

Customer support from this company is really good. I have to take the time to respond this because i feel that you deserve it .Thanks for your good service, i'll give you 10 stars.

01/30/2021dyu***@***mail.com

extremely satisfied , very help full and fast respon thank you very much

01/27/2021gve***@***go4it.mx

i had a great experience on my ticket support and the response time was awesome.

01/26/2021inf***@***ital.com

Coco went above and beyond and even helped me with a mess that I created with the server. I did not really expect him/her to be taking care of it since the server is unmanaged but kudos.

01/26/2021mah***@***ahoo.com

Clearly you have exceeded expectations in understanding customer issues and providing solutions to them

01/25/2021bis***@***mail.com

I have not used the product so far but I must state that your agent is really helpful.

01/23/2021jos***@***mail.com

Cici checked what was up and a minute later my website outage was repaired. Cici has the magic touch!

01/22/2021mer***@***mail.com

Phil was so helpful and understandable. Extremely fast responses and resolved all my issues. Thanks DB Mart!

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