took their time to help out with an error . Even though they didn't fix, I appreciate the time and effort.
Your customer support is excellent.You go over and beyond expectation, please keep it up. Thanks.
The people and service were great. I really appreciate your help. Unfortunately the same issue has occurred before so it would be helpful to know what is causing this problem. Or at least what was done to fix it. If it's something that I'm doing that's causing the problem, I'd certainly like to change my procedures.Tom
Fantastic guy ! please promote him in to next level . good person !!
The best support that actually answers your questions. Thank You.
Thanks a lot for your great support.Things got crazy but at the end the support team provided the solutionThanks Cameron K
I had the most patient agent in the world, super friendly and attentive at all times, there is nothing to fault, just the excellent service.
Your Agent was so helpful on fixing my mistake and was so nice about it, i am so pleased to find a company with your standards, i purchased a year to start with and plan on staying aboard now.
Support agent was very helpful in solving a CPU and memory issue I was having with windows version. So they offered a new setup changing windows version which solved the issue.
Great support for my redirectHello Sir.Could you please redirect one of my site ;I need www.jjwaste.com to be redirected to https://www.approvedmedwaste.com/ThanksGeorges Lorentz
Always helpful and very knowledgeable, Thanks Penny and Team DBM. All our best wishes :)
Ryan is really good in understanding the problems and he is fast to take action to resolve the same. God bless him.
The product is very good, services are outstanding, agents deliver services with full heart. Happy here so far. thank you
Penny supported well and solved my issue. ThanksFeedback: She is creating the server for me - this should be automated for ease of employees and customers
Shane helped me solve my email problem due to cloudflare in mins. Thanks again.
Special thanks to Tracy X. for the super-fast response and correction to my problem.
Penny was a great help , could understand the problem and resolve very fast. saved my many domains to get them back online. thanks a lot , and best wishes.
First of all thank you for notifying me in advance regarding the "emergency upgrade". Thank you also for honoring my request to avoid doing this upgrade until after an important meeting I had scheduled during the upgrade timing window.I am extremely satisfied and want to commend the entire support team for their efforts in keeping my website and mail server healthy.
Coco is always there with quick solution. Thanks a lot for your help.
I appriciate all your help. did mean to sound so harsh, i was just concerned, but i do like the security concern you have for me the customer
Sherry X did what we needed to make our database functional again. We really appreciate her help in a timely manner.
Great support helping me migrate a VHD to your cloud. Very easy transition.
The customer care person gave me a code, i did not copy it before chat was wiped off. I have bought before, so i was given a code for discount
Always prompt, helpful, constructive and diligent in resolving any issues raised. Nice support team to work with.
Sherry did an AWESOME JOB HELPING ME FIND A SOLUTION! THANK YOU!
I am extremely satisfied with support person but I am fully dissatisfied with VPS Mart for keeping critical login information in plain format in their database.
Extremely Satisfied. I talked to Aimmie L and she treated me in the best way she could. 10/10 :)
The responded and stayed on the problem until it was solved. Thank you very much
The time is very important... but the response was good. One recommendation is on the web that you have could be a banner as news that something is happening in your side... not the cause. But something like we have a situation that we will resolve as soon as possible.
Shane is highly professional. Extremely helpful. its 24/7 support that I love about this company. Never disappoints.
Exceptional service and knowledge, I will not forget Shane T. and his skillsThis why I am thrilled with Database Mart
I consider your VPS rental service basic service to be a rental use. I think that it is a one-month rental service. Please tell me your procedure with the rental service.
VPS mart support is great and fast in whole VPS service providers
Very helpful and managed to answer my queries quickly and with no fuss. Thanks very much
Sara has been the most helpful today to resolve my issue. She was able to get the process that I needed started with no hesitation. Thank you Sara!
This was my first chat with the technical support person. Very impressed with the professionalism and knowledge. Thank you.
I Received great assistance but your team need help; they was overwhelmed, too much work! They deserve a reward; they are top professionals!
The support is excellent, the response times are excellent, in our opinion the support is excellent.
I am using windows vps , very satisfied with it and also support response is good, Thanks.
Thank you Mr. Panny. You people have a very fast response time. Appreciated.
Your equipment is old. However, the price is really good. You should add SAN storage for servers so they can increase data disk sizes opposed to being on one disk. You should have ONE disk for the OS and ONE disk for the DATA. keep the data separate.
Thanks DBM keep up the good work. Your customer support is the best I have seen, quick response to both emails and live chat, i have never seen a problem you guys can't solved. 5 stars to you guys.
Your support team is doing a great job. Thank you for all the help I received
Cici replied to my message as soon as possible and help me to solve my challenge. Thanks alot Cici Y.
The level of support I received from Mr. Cameron was really awesome. Thanks a lot to the entire support team for the excellent support you guys are extending to customers.
I appreciate your all support and technical team support and cordial care. Thanks
Databasemart support team is so professional, please never change! Thanks a lot Coco!
Coco is the best for helpdesk!My emailbox dont received any mails from databasemart.com and i cannot to login to my server by SSH. we are solved it quickly
Your staff has been so nice to me, Aimme was so professional and patience with me today, it is very mucho appreciated. Thank you always. :)
Aimme have help me like no other, I have only got good assistance from your team, excellent service!!
Tech support staff are great. I've my server up and running in no time. Thanks.
Courteous, very responsive and able to answer all questions with immediate and accurate knowledge. Many thanks Great person to have on your chat staff.
Cameroon k. has always been helpful each time he attends to my request.
How to publish a web application through visual studio 2019 on the server?
Penny was as usual very helpful in order to solve my request. After being round and round width Email support finally Penny was able to set my firewalls correctly. Keep the good work!!!!
The agent realized useless of the previous servers , and helped us get a better experience specially by following up with us. That is awsome
Thank you very much, I wish the issue were fixed sooner, but it got fixed.
The agent identified that the problem was something the hardware team needed to solve, moved it forward and advised me accordingly.Conversation was polite and helpful, so thank you!
As usual your customer service and support is great. We are very happy as a customer
team really works hard, not easy to be in customer support, I give A+
Everyone has been polite and helpful. That's why I ordered another VPS from DBM today. Thanks again - Tom
Thank you for going out of the way to fulfill my request. Looking forward to have a long term relationship.
Support fixed the issue which was pending for a long time. Excellent work !!
Best support I can ever get. Calla stood by me till the problem was resolved.
VPS mart has best support across competition. Especially with support guys like Ryan, they are absolutely unbeatable
The agent responded immediately and gave me concise and useful information. I was pleased with the interaction and signed up for your service based largely on that interaction.
Keep it Up Nice Assistance and he/his patience levels good to answer the customer questions and problems.
Calla Z. was very helpful and provided prompt solutions to the issues I faced. Thanks Calla!
Couldn't have asked for a better interaction. Some might complain about the extra "double check" to be sure that I knew that any data would be lost, but I, from my background as a retired I.T. Support person, feel that is "going the extra mile" to be sure the Customer (in this case, Me) knows what he is doing.
Response was quick on a weekend. Good first impression from a first time customer.
Thanks a lot for the speedy response. This is the best service I got by any standards. Please keep up the good work.
CICI was vey friendly and very prompt to solve all the problems. I appreciate
Coco was friendly and knowledgeable, as sales agent he actually helped me that was more technical, and didn't transfer me. Thanks Coco
thanks for everything, your attention is very fast and satisfactory
Happy with excellent service from and by Sherry. My query was resolved promptly.
I received a prompt response, I am satisfied with the service. Thank you
I am recommending your services to as many people as I can!.Thanks a lot!
Communication and support is excellent. He can understand the client's needs very well. Thank you very much. Waiting for restoring the server. Thank you.
The customer support representative was highly knowledgeable. I wish to thank her for her assistance.....
I appreciate all the support persons who are really doing a great job. I wish for good future of your company and relationship.ThanksHimanshu
Support guys are really cordial and they tried their best to solve any problem. If you could provide WHM, then it would very nice and would reduce questions from customers.
The rep helped me out, and expedited the install of my new SSL certificate
Shane is great! Resolved my immediate issue and was most helpful
Barne L. was very quick about acknowledging my plan upgrade to be started. I appreciate Barne's quick response and action.
Asked for a special config change and they had it done in just a few minutes and I verified it was working!
Support team is very supportive, always ready to help. Thanks support.
I am loving your 100% uptime and your support is prompt with no waiting time.
Database Mart keep up the good work . Jay P you are the best, thanks for your support.
I am very satisfied and will forward to continue with database smart. Very satisfactory support services
Cameron K was awesome in providing all the help I needed! A true role model of a Tech Support worker :)
Tracy has provided a great, timely, correct solution for my issue.... Thanks
I should definitely mention here the level of professional support I received from your support person. Mr. Cameron.He was very supportive and instantly helped me out with the problem that I was banging my ahead against, for the last 2 days.My special appreciation & profound gratitude to Mr. Cameron.I am extremely satisfied to be a humble "vps-mart" customer :-) Thank you Team...
excited and happy with excellent service rendered by Jay P. I am sorted quicker than expected
The level of support I received from Mr. Cameron was awesome... Thank yuo very much "DatabaseMart-Team" for the highly professional and quality support/service you are providing to your customers for a marginal price when compared to other similar players in the market.. Keep rocking :-)
Sara was very cordial to support me. Thanks. Hope, we shall work long time together.
I'm extremely satisfied with the agent but extremely dissatisfied with the way I've been treated with regard to the suspension of service when the due date is not even up and I have gone ahead and made two other payments to you of which my bank have duely notified me of the respective deductions.
Cici and Tracy were efficient and communicated well. Overall, this was a very positive experience with quick and effective results.
I can only say one thing EXCELLENT service, please never change! Aimme has been wonderful totally changed my day, fixed all my issues! Thank you and thank you!!
The team responded very quickly to solve my issue, and it's solved! Good work. Some of the fastest support of any company I use online!