open a ticket Billing System WebsitePanel Control Panel

04/28/2017 - client gab***@*** rating: ★★★★★

Fast and flexible support. Great!

04/28/2017 - client gab***@*** rating: ★★★★★

Fast and flexible support. Great!

04/28/2017 - client uda***@*** rating: ★★★★★

Awesome Customer Support for pre sales. Amazed

04/25/2017 - client cpo***@*** rating: ★★★★★


04/24/2017 - client sit***@*** rating: ★★★★★

Great, and so helpful,I am so Glad that I Select this Company to Host my Project on their Servers.

04/23/2017 - client EGB***@*** rating: ★★★★★

Fast Response + Complete Resolution = Totally Satisfied!

04/21/2017 - client san***@*** rating: ★★★★★

Angelica was wonderful and took time to explain things in detail. Thanks Angelica

04/19/2017 - client kgo***@*** rating: ★★★★★

Fixed before they even responded to my support email. That's great support!Thanks!

04/19/2017 - client lei***@*** rating: ★★★★★

The support rep was most helpful. As always. Why do you think I keep a server with you for years? :)

04/19/2017 - client pat***@*** rating: ★★★★★

Thank you for the host server maintenance notification and security warning RE: installing latest Microsoft security patches

04/14/2017 - client ste***@*** rating: ★★★★★

would have liked to have this emailed as there was information I was going to refer back to

04/13/2017 - client alf***@*** rating: ★★★★★

fast response always and very clear

04/13/2017 - client fcg***@*** rating: ★★★★★

Such fast response, even in the early hours of the morning. And fast future responses

04/06/2017 - client abd***@*** rating: ★★★★★

There customer support is very quick

04/06/2017 - client reg***@*** rating: ★★★★★

So attentive and the representative is so quick to answer the question.

04/05/2017 - client ash***@*** rating: ★★★★★

Leon is expert and very helpfull .many thanks for your support.

04/04/2017 - client ple***@*** rating: ★★★★★

I had a simple question that was answered quickly. and thoroughly.

03/31/2017 - client dav***@*** rating: ★★★★★

Well, I never did hear from any CSR. But you fixed my problem within about 10 mins of my sending a PANICKY email and that's the part that is really important!Thank you.

03/31/2017 - client mpa***@*** rating: ★★★★★

Very happy with prompt response.

03/30/2017 - client reg***@*** rating: ★★★★★

The service of the representative was attentive and transparent with details.

03/29/2017 - client ssa***@*** rating: ★★★★★

Direct response, good and benefit advices, amazing customer care

03/29/2017 - client coc***@*** rating: ★★★★★

Wow the service was fast , I was looking for online chat which is much better for me, but yeah this medium work also just as the chat .

03/25/2017 - client mbe***@*** rating: ★★★★★

All questions replied and problem solved. thanks for the great support

03/24/2017 - client kda***@*** rating: ★★★★★

I am really happy with the support I get.

03/17/2017 - client iaf***@*** rating: ★★★★★

Answered my question immediately.

03/16/2017 - client iaf***@*** rating: ★★★★★

Excellent representative. Understands my very technical questions and is able to give immediate helpful answers.

03/15/2017 - client rlj***@*** rating: ★★★★★

Very fast response. Very professional.

03/14/2017 - client mee***@*** rating: ★★★★★

The representatives were very helpful in confirming and correcting my questions. I was super grateful to have the team support me

03/13/2017 - client jen***@*** rating: ★★★★★

Leon worked with me until the issue was resolved. I really appreciated his expertise in resolving the problem with not receiving email through my website.

03/10/2017 - client tod***@*** rating: ★★★★★

Excellent. Really did a great job for me. I got the wrong SSL cert. He immediately understood my predicament, helped resolve it, took complete ownership for all the steps, canceled the old, set up the new, all within 24 hours. Fantastic way to end the week as it allowed me to get everything squared away here for a project I was working on. Huge kudo's.

03/10/2017 - client web***@*** rating: ★★★★★

Leon L. , Database Mart Support Department was excellent with assisting me and solving my issue. I thank him , and also databasemart.

03/10/2017 - client cmb***@*** rating: ★★★★★

I cannot explain how grateful I am for you guys. Hogg is always incredibly patient with me as is everyone on here. I think that I should explain that I started hosting here just to have a server to play on. I have been a developer who didn't know jack about networking and thanks to their patience, I am at least able to get some things configured and "fake it" on occasion. I probably don't need the server I have (at least not this package) but part of the reason I keep it is because of the service. Whoever is over the support department needs to take the whole team out to lunch or dinner.

03/09/2017 - client wil***@*** rating: ★★★★★

Rick Z. took care of the problem!

03/09/2017 - client ope***@*** rating: ★★★★★

She really perform wonderfully, in identifying the issue and resolving it promptly. Thank you Angelica

03/07/2017 - client dov***@*** rating: ★★★★★

He sorted my problem. But in doing so he had to restart the server, which he did without giving me any notice. In this case it did not do my data any harm, but could I suggest that he does warn customers first.

03/07/2017 - client cri***@*** rating: ★★★★★

Cordial and fast service. Solution provided

03/07/2017 - client mad***@*** rating: ★★★★★

excellent prompt response and very helpful with initiative

03/07/2017 - client web***@*** rating: ★★★★★

Fast attention to my issue.Thank you.

03/04/2017 - client Mic***@*** rating: ★★★★★

just u need to speed it up :) :|

03/01/2017 - client bha***@*** rating: ★★★★★

awesome support..helping staff..thx

02/28/2017 - client dke***@*** rating: ★★★★★

Sunny H and Sherry X. Prompt and polite. Great service

02/26/2017 - client dan***@*** rating: ★★★★★

To choose Extremely Satisfied is too little to express my gratitude towards your representatives who who have to have 'tones' of patience with impossible clients like me!

02/26/2017 - client ima***@*** rating: ★★★★★

Was fast to reply, fast to fix, perfect.

02/23/2017 - client cha***@*** rating: ★★★★★

Straight to the point responses. Impressive

02/21/2017 - client dar***@*** rating: ★★★★★

Quick response to problem and problem solved.

02/20/2017 - client bla***@*** rating: ★★★★★

Penny was able to help me out with my issue when no one else I talked to today was able to

02/17/2017 - client adn***@*** rating: ★★★★★

Every one in team is good and problem solver. Really recommended for the services.

02/15/2017 - client nar***@*** rating: ★★★★★

100% extremely satisfied till nowthanx

02/15/2017 - client dhi***@*** rating: ★★★★★

Angelica has given proper solution, then Sherry

02/09/2017 - client dan***@*** rating: ★★★★★

It is a bit difficult to come with suggestion when I'been assisted by a GUARDIAN ANGEL: Angelica Y.

02/09/2017 - client ade***@*** rating: ★★★★★

Very good support; got the problem solved in just a few minutes.

02/09/2017 - client ned***@*** rating: ★★★★★

Quickly and efficiently solved my problem.

02/08/2017 - client mah***@*** rating: ★★★★★

he was helpful and responded promptly

02/07/2017 - client vij***@*** rating: ★★★★★

great help from Leon L. on setting up SSL for client's site. thanks a lot

02/06/2017 - client srs***@*** rating: ★★★★★

Thanks for the awesome quick response and support.

02/05/2017 - client pat***@*** rating: ★★★★★

Quick response and quick correction. Thank you!

02/04/2017 - client ven***@*** rating: ★★★★★

Sorry for the late reply.Very well done.

02/03/2017 - client San***@*** rating: ★★★★★

Angelica was excellent with her support. Inspite of me not being aware of technicalities she supprted me very well.

02/02/2017 - client ane***@*** rating: ★★★★★

Good service. I liked the experience.

01/30/2017 - client mic***@*** rating: ★★★★★

Chatting Online sometimes got a problem.

01/26/2017 - client mic***@*** rating: ★★★★★

I got some bad experiences when using online chat (not reponse). Except that I am satisfied with their solusion.

01/25/2017 - client apb***@*** rating: ★★★★★

Quick, to the point, fixed my issue.

01/24/2017 - client adm***@*** rating: ★★★★★

good service. I appreciate the quick turnaround time,

01/24/2017 - client ala***@*** rating: ★★★★★

Quick resolution, prompt professional service.

01/23/2017 - client atk***@*** rating: ★★★★★

Angelica was awesome at correcting my mistake, which resulted in me getting locked out of remote desktop.

01/18/2017 - client ven***@*** rating: ★★★★★

Rick Z - Thank you so much. You've been so kind to my request so keen to give a solution. keep it upDonna L - Very well handled. If not for your timely action, this would have been back to square 1.

01/16/2017 - client kat***@*** rating: ★★★★★

I'm impressed with your quick response and due dilligence.

01/16/2017 - client web***@*** rating: ★★★★★

The customer service representative fixed my issue as quickly as they could.

01/12/2017 - client mk8***@*** rating: ★★★★★

I am very happy with your support team.

01/06/2017 - client gra***@*** rating: ★★★★★

They are all wonderful. From Lisa Z. to Donna L. you guys are great. Thank you so much.

01/06/2017 - client pat***@*** rating: ★★★★★

Very, very good always Databasemart. The best.

01/05/2017 - client apo***@*** rating: ★★★★★

I would like to say the customer service is excellent. Whenever I asked questions or had problems you gave the good answer and satisfied seclusion immediately.

01/04/2017 - client spo***@*** rating: ★★★★★

Happy New Year to all Databasemart Team. God bless you.

01/04/2017 - client alo***@*** rating: ★★★★★

I feel important! Henry, replied and took action almost immediately to my request. I was SO impressed with the quick turnaround, I had to tell him that directly! You guys have the BEST customer service!

12/31/2016 - client gui***@*** rating: ★★★★★

Help was quick, I am very satisfied with it. Leon asked for confirmation within minutes I have sent the support request, and after I answer it in a few minutes Henry sent me a message saying it was done.Very good service, thanks!

12/30/2016 - client jbu***@*** rating: ★★★★★

Very professional, very quick work. My request was taken care of while I was waiting.

12/29/2016 - client fra***@*** rating: ★★★★★

I appreciate very much the courtesy that was extended to me. I've been a customer for years and I was reminded why I'm still using your services. Thank you.

12/27/2016 - client miw***@*** rating: ★★★★★

Support was from Penny G. I could not be more pleased with the service. Incredibly fast, resolved both tasks within an hour of the ticket. Provided a detailed note explaining what had been done, and the next steps I should take.

12/27/2016 - client dnn***@*** rating: ★★★★★

Excellent patient professional and fast Recommendation never change or raise your prices

12/24/2016 - client rev***@*** rating: ★★★★★

Calvin L. was very prompt in responding and solving my issue.

12/24/2016 - client nat***@*** rating: ★★★★★

Very good support and always timely response.

12/23/2016 - client jfr***@*** rating: ★★★★★

The response was very fast and to the point.

12/22/2016 - client con***@*** rating: ★★★★★

I believe this is second time I am getting assistance from Leon. He is certainly very helpful by extending helping hands even after providing a solution. I am quite happy with his service.

12/21/2016 - client Bha***@*** rating: ★★★★★

Answered all questions, very supportive. thank you

12/19/2016 - client jor***@*** rating: ★★★★★

Excellent service as always!!! Thanks!!!

12/19/2016 - client pje***@*** rating: ★★★★★

No problem, Angelica Y. did the server restart, upon my appeal.

12/17/2016 - client net***@*** rating: ★★★★★

The communication was fast and perfect to me.

12/13/2016 - client kly***@*** rating: ★★★★★

Just great. No issues at all. Wish everything were so easy.

12/12/2016 - client dpa***@*** rating: ★★★★★

He was great, very quick at solving my problem!

12/12/2016 - client ati***@*** rating: ★★★★★

The help I got was really good. She was very patient with me. I still prefer phone calls. I am dyslexic so talking and getting my point across is much better.

12/10/2016 - client sam***@*** rating: ★★★★★

Angelica is efficient, able to get right to the problem.

12/09/2016 - client joh***@*** rating: ★★★★★

They were direct and to the point and what they suggested solved my issue.

12/09/2016 - client ste***@*** rating: ★★★★★

Rick was great. Thanks for the help.

12/09/2016 - client dsi***@*** rating: ★★★★★

Cynthia was very quick to respond and I was most pleased with her actions.

12/07/2016 - client ven***@*** rating: ★★★★★

all problems were solved online and fast... thank you this time...

12/07/2016 - client may***@*** rating: ★★★★★

Courteous. Customer orientated. Extremely helpful. Would recommend Leon to anyone!!!!

12/06/2016 - client jlo***@*** rating: ★★★★★

Issue was resolved without any time on my part, proactively.

12/05/2016 - client rob***@*** rating: ★★★★★

I opened many tickets this weekend and received great help from all your staff. Thank you.

12/05/2016 - client JoA***@*** rating: ★★★★★

very prompt response and resolution

12/05/2016 - client ven***@*** rating: ★★★★★

the connection was broken without answer

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